What are cookies?
Cookies are small text files stored on your device by a web browser (e.g Internet Explorer) that may hold information about your previous visits to our site and may contain personal data relating to you. We use this information to offer you a more personal browsing experience and to enhance your use of our websites. By using our site you consent to cookies being used in accordance with our policy. For more information on privacy, personal data and cookies, visit the official ICO website at www.ico.gov.uk, www.dataprotection.ie, www.aboutcookies.co.uk or www.whatarecookies.com.
What do cookies do?
Cookies perform many different tasks within our website; however their key role is to remember your preferences so we can give you an improved service. If you've ever placed items in your basket, had to leave our site and returned later to find the items still in your basket, this is an example of one of our cookies in action. Cookies also ensure that any adverts you see online both on our website and on third party websites will be more relevant to your interests.
How do cookies help when you visit our site?
Cookies allow us to treat you as an individual; using knowledge gained from your previous visits and preferences we can tailor our site so that it is more personal to you, allows you greater interactivity and is easier to use.
Why are we telling you this?
To ensure you are completely aware of the types of cookies we use and to enable us to continue to bring you the best possible shopping experience, we are giving you a detailed outline of the cookies we use and their unique role in your shopping experience.
When do we use Cookies?
We may collect information about your computer, including where available your IP address, operating system and browser type, for SYSTEM administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Cookies cannot be executed as code or used to deliver a virus. Cookies help us to improve our site and to deliver a better and more personalised service. They enable us:
(a) To estimate our audience size and usage pattern.
(b) To store information about your preferences, and so allow us to customise our site according to your individual interests.
(c) To speed up your searches.
(d) To recognise you when you return to our site. Here is the Google Analytics cookie policy: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
What type of Cookies do we use?
Two types of cookies may be used on this website, session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and persistent cookies, which remain in the cookie file of your browser for much longer (though how long will depend on the lifetime of the specific cookie).
We may use a third party to serve advertisements on our site. Cookies may be associated with these advertisements to enable the advertiser to track the number of anonymous users responding to the campaign. We do not have access to or control of cookies placed by third parties.
Third party internet sites that you can link to from PrimoConnect’s websites are not covered by our privacy policy, so we urge you to be careful when you enter any personal information online. PrimoConnect accepts no responsibility or liability for these sites.
Other companies which advertise or offer their products or services on our website may also allocate cookies to your PC. The types of cookies they use and how they use the information generated by them will be governed by their own privacy policies and not ours.
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.
Managing Cookies
Can I disable cookies from you website?
It is possible to stop your browser accepting cookies from particular websites. However, disabling cookies from our site will mean you lose a lot of functionality, which will have a detrimental impact on your shopping experience and mean that you only have limited access to personalised areas of the site. Without access to the information on these cookies it is difficult for us to analyse the performance of our site. This is essential for us to continually improve our service.
Cookies are an essential part of how our site works and you will need to have cookies enabled to place an order. If you don't wish to enable cookies, you'll only be able to browse the site.
How to check cookies are enabled for PC
Internet Explorer
Click ‘Tools' in the menu bar at the top of your browser and select ‘Internet Options'
Click the ‘Privacy' tab and set the slider to medium to allow cookies
Google Chrome
Click on 'Tools' in the menu bar at the top of your browser and select ‘Options'
Click the 'Under the Hood' tab, in the 'Privacy' section select the 'Content settings' button
Now select 'Allow local data to be set'
Mozilla Firefox
Click on 'Tools' in the menu bar at the top of your browser and select ‘Options'
Select the ‘Privacy' Icon and click ‘Cookies'
Select ‘Allow sites to set cookies'
Safari
Click on the Cog icon at the top of your browser and select 'Preferences'
Click on ‘Security'; check the 'Block third-party and advertising cookies' box
Click 'Save'
How to check cookies are enabled for Macs
Safari
Click ‘Safari' at the top of your browser and select ‘Preferences'
Select ‘Security' and ‘Accept Cookies'
Select ‘Only from site you navigate to'
Mozilla Firefox
Click ‘Firefox' button at top of browser and select ‘Privacy' panel
Select ‘Firefox will' and select ‘Use custom settings for history'
Check ‘Accept cookies from sites and ‘Accept third-party cookies'
Select Keep until ‘they expire' and click ‘OK'
Internet Explorer
Click ‘Explorer' at the top of your browser and select ‘Preferences'
Scroll down to ‘Cookies' and select ‘Never Ask'
Opera
Select ‘Menu' from top of browser and click ‘Settings'
Select ‘Quick Preferences' and click ‘Enable Cookies'